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Frequently Asked Questions
[Q] The zip code field has space for a 9-digit number, but I only know the main 5-digit zip.
Can I enter just the 5-digit zip?
[A] Yes. The zip code data entry field in IAv2 was designed to take advantage of the frequently used and increasingly common USPS Zip+4 format.
However, IAv2 does allow you to enter only the traditional 5-digit zip code while leaving the "+4" portion blank.
[Q] Why does it take so long for the hourglass task timer to disappear after I have initiated an action in IAv2?
[A] Appearances can be deceiving. While the hourglass timer does stay visible after clicking on a task, it is not the true indicator of when an action or activity has completed processing.
To move faster through the system, pay close attention to the "processing bar" located in the upper right hand corner of the window.
This is the true indicator of when a process has completed its activity and the system is ready to proceed. Occasionally you will notice that even after
the processing bar has disappeared, the traditional Windows hourglass timer is still visible. When this occurs, simply move your mouse and the hourglass
should disappear, returning your normal mouse pointer and allowing you to continue working in the system.
[Q] How do I order an appraisal?
[A] To order an appraisal, please select the "Login" navigation link at the top of the page. Upon doing so,
you may login to the secure portion of our web-site and select the "Submit Order Request" navigation option
to place your appraisal order.
If you do not have a secure login, please select the "New Client Registration" navigation link at the
top of the page. Then select the "Web-Site Access Request" navigation link, fill out and submit the resulting Web-Site Access Form.
[Q] Are your fees reasonable?
[A] Since we are a national appraisal and technology company, we have the ability to carefully manage costs.
We have competitive fees yet are able to provide a level of personalized service that is unparalleled in the industry.
[Q] I'm a certified appraiser. How can I become an affiliate?
[A] We are always accepting and reviewing applications from licensed or certified appraisers to join our affiliate panel.
Please send us an e-mail with your MSA and state as the subject line and we will respond by sending you our approval packet.
Please do not send any attachments. Thank you for your interest in Valocity.
[Q] What are your appraiser standards? Can anyone become an Affiliate?
[A] ValocitySM has a reputation for providing quality products and services. All of our appraiser affiliates
nationwide must pass standards of excellence applied by ValocitySM. Additionally, each appraisal is reviewed by
a dedicated Quality Assurance Manager to ensure accuracy.
[Q] If I have a question, how do I get assistance?
[A] If you have any questions, please go to Contact Us and you can choose to call us or email any questions you may have.
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